Frequently asked questions... #FaQ
What is the return policy?
Our aim is for each customer to be fully content with their purchase. We meticulously pack our products with care. Should a mistake or damage occur, kindly contact us for assistance.
When will I get my order?
Orders are processed on our end ASAP. Products are sourced from either the UK or Japan and may take up to 3 weeks to arrive based on your location. Keep an eye on your inbox for shipping details.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.